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Minh Bui

Southeast Asia eCommerce Marketer
EcomEye

Minh has worked at many senior marketing roles for eCommerce startups & corporates focusing on Southeast Asia. Minh is also a Southeast Asia eCommerce guest columnist for some Asia tech/travel news portals. His interview articles are featured on Yahoo News Singapore, WebinTravel/Tnooz, e27.co, and some local tech news sites. Currently Minh is based in Bangkok, Thailand and keeping his main focus on Indonesia and Vietnam. He enjoys blogging on his blog EcomEye.com, one of the most comprehensive eCommerce & Travel blogs in SEA.

Check out the incredible speaker line-up to see who will be joining Minh.

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Day 1

Tuesday, November 3rd, 2015

14:30 How to attract new customers and increase customer retention

•How to create a “sticky” customer
•Lifetime value of the customer vs. the first transaction: How can you create a loyal customer?
•How to reduce the number of clicks from search and payment so that the customer experience is as simple as possible
•How do you engage with your customer without being too intrusive? •How can you consistently over-deliver and increase customer satisfaction?